Shipping and return policy(EN)

Delivery of intermediate products

Once the COC is available, we will email you a copy before sending it by courier.


Refunds will be made to the account used for payment. For payments on account or advance payments by bank transfer, the refund will be made to the account from which the payment was made. If you pay by PayPal/credit card, the refund will be made to the account linked to your PayPal/credit card account.

Information on the right of withdrawal

Customers are not granted a right of voluntary withdrawal.

The right of withdrawal does not apply to contracts for the delivery of goods that are made to the specifications of the consumer and user or are clearly tailored to personal needs.

In all other cases, consumers have the statutory right of withdrawal as explained in the cancellation policy.

You have the right to cancel this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party who is not the carrier took or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (at BRANEN AUTOMOTIVE S.L., with postal address at Pº Ermita del Santo 28011 MADRID, or by e-mail at by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the model withdrawal form below for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that the notification of the exercise of the right of withdrawal is sent before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from the contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. You will not be charged any fees as a result of the refund. We may refuse to refund you until we have received the goods back or until you have provided proof that the goods have been returned, whichever is the earlier.

The time limit is met if you return the goods before the 14 day period expires.

Cancellation form

(If you wish to withdraw from the contract, you can fill in this form and send it to us) – For the attention of BRANEN AUTOMOTIVE S.L., to the postal address Pº Ermita del Santo Nº40 28011 MADRID, or by e-mail: info@certicoc. I/We hereby notify you (*) that I/We withdraw from our (*) contract of sale of the following product (*): – ordered on (*)/received on (*) – name of consumer(s) – address of consumer(s) – date – signature (if on paper)(*) Delete where not